{"id":2295,"date":"2026-07-10T19:42:41","date_gmt":"2026-07-10T19:42:41","guid":{"rendered":"https:\/\/www.mtsu.edu\/military\/?page_id=2295"},"modified":"2026-09-20T16:10:28","modified_gmt":"2026-09-20T16:10:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.mtsu.edu\/military\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-mtsu-blocks-expandable-block accordion expandable-group expandable-group-lightblock\" id=\"newExpandable\">\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-chapter-33\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-chapter-33\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-chapter-33\">What is Chapter 33?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-chapter-33\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-chapter-33\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">Chapter 33 is known as the GI Bill, Post 9\/11. Example letter. The Veteran may use it and a dependent may use it, IF the veteran transferred those benefits to them while in service and after obligated additional time. The benefits may not be transferred once out of service. <a href=\"https:\/\/www.va.gov\/education\/how-to-apply\/\" id=\"https:\/\/www.va.gov\/education\/how-to-apply\/\">You can apply here<\/a>.<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-33-coe.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of sample page ch 33 coe.\"><\/object><a id=\"wp-block-file--media-9a91f67b-a66a-4587-bde3-e19b184c9401\" href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-33-coe.pdf\">sample page ch 33 coe<\/a><a href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-33-coe.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-9a91f67b-a66a-4587-bde3-e19b184c9401\">Download<\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-chapter-35\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-chapter-35\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-chapter-35\">What is Chapter 35?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-chapter-35\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-chapter-35\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">Chapter 35 is the Dependents&#8217; Educational Assistance (DEA) program. If you\u2019re the spouse or child of a Veteran who has died, is missing, or has a 100% permanent and total service-connected disability,<a href=\"https:\/\/www.va.gov\/family-and-caregiver-benefits\/education-and-careers\/dependents-education-assistance\/\" id=\"https:\/\/www.va.gov\/family-and-caregiver-benefits\/education-and-careers\/dependents-education-assistance\/\"> you can apply here<\/a>.<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-35-coe.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of sample page ch 35 coe.\"><\/object><a id=\"wp-block-file--media-c6217b67-bf62-4a50-8972-b010aecbc066\" href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-35-coe.pdf\">sample page ch 35 coe<\/a><a href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/sample-page-ch-35-coe.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-c6217b67-bf62-4a50-8972-b010aecbc066\">Download<\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingcan-i-use-chapter-33-and-chapter-35-at-the-same-time\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablecan-i-use-chapter-33-and-chapter-35-at-the-same-time\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablecan-i-use-chapter-33-and-chapter-35-at-the-same-time\">Can I use Chapter 33 and Chapter 35 at the same time?<\/button><\/h2><div id=\"collapsenewExpandablecan-i-use-chapter-33-and-chapter-35-at-the-same-time\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingcan-i-use-chapter-33-and-chapter-35-at-the-same-time\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">NO, you cannot use Chapter 33 and 35 but you can alternate between them when registering for the next semester.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headinghow-do-i-get-started-using-my-benefits\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablehow-do-i-get-started-using-my-benefits\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablehow-do-i-get-started-using-my-benefits\">How do I get started using my benefits?<\/button><\/h2><div id=\"collapsenewExpandablehow-do-i-get-started-using-my-benefits\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headinghow-do-i-get-started-using-my-benefits\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">If you are the veteran, we must have either your 1- DD214 or LES, and 2 &#8211; your COE<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are dependent, we must have your COE.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-the-certifying-process\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-the-certifying-process\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-the-certifying-process\">What is the certifying process?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-the-certifying-process\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-the-certifying-process\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">Once we receive your SOU and your BUAF (A NEW ONE EVERY SEMESTER) we let the bursars office (CH33) know so they can take off the anticipated VA payment, the process can take up to 14 days.  For Ch35 &#8211; we let the VA know &#8211; they send the payments directly to you.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headinghow-often-do-i-have-to-do-the-steps-in-my-pipeline-vet-tab\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablehow-often-do-i-have-to-do-the-steps-in-my-pipeline-vet-tab\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablehow-often-do-i-have-to-do-the-steps-in-my-pipeline-vet-tab\">How often do I have to do the steps in my pipeline vet tab?<\/button><\/h2><div id=\"collapsenewExpandablehow-often-do-i-have-to-do-the-steps-in-my-pipeline-vet-tab\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headinghow-often-do-i-have-to-do-the-steps-in-my-pipeline-vet-tab\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\"><strong>Every semester after registration<\/strong> you need to go into your vet tab and do your Statement of Understanding &#8211; that lets us know you want to use benefits that semester.  Then if undergrad &#8211; do your BUAF, then if Ch35 &#8211; use the Benefits Deferment if needed. You can confirm your classes when your balance is at zero.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-a-coe\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-a-coe\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-a-coe\">What is a COE?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-a-coe\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-a-coe\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">A COE is a Certificate of Eligibility that is sent to you by the VA after you apply for it on the <a href=\"https:\/\/www.va.gov\/education\/how-to-apply\/\">VA.GOV website<\/a>.  You will be required to make an ID.ME account. Students under 18 can have their parents apply via paper application. All students using benefits are required to have one.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-an-sou\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-an-sou\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-an-sou\">What is an SOU?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-an-sou\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-an-sou\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">SOU is you Statement of Understanding that lets the Daniels Center know you want to use your VA benefits.  The dropdown box will allow you to choose which one.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingwhat-is-the-buaf\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablewhat-is-the-buaf\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablewhat-is-the-buaf\">What is the BUAF?<\/button><\/h2><div id=\"collapsenewExpandablewhat-is-the-buaf\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingwhat-is-the-buaf\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">The BUAF is the Benefit User Advising Form &#8211; it is a list of your classes, once you fill it out, it goes to your advisor, they sign off with an approve or disapprove that the classes that you are taking fall under your major(that is the only way the VA will pay for those). That gets sent to us.<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/BUAF.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of BUAF.\"><\/object><a id=\"wp-block-file--media-ad450188-2603-4125-b8e7-42c78177edc0\" href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/BUAF.pdf\">BUAF<\/a><a href=\"https:\/\/www.mtsu.edu\/military\/wp-content\/uploads\/sites\/60\/2026\/06\/BUAF.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-ad450188-2603-4125-b8e7-42c78177edc0\">Download<\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingi-have-registered-for-classes-now-what\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablei-have-registered-for-classes-now-what\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablei-have-registered-for-classes-now-what\">I have registered for classes, now what?<\/button><\/h2><div id=\"collapsenewExpandablei-have-registered-for-classes-now-what\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingi-have-registered-for-classes-now-what\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">Once you have been accepted to MTSU, done orientation, turned in the required documents to our office and then registered for classes &#8211; reach out to the Daniels Center and request a veterans tab (vet tab) in your pipeline account. You will then do your SOU and your BUAF.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingi-did-my-buaf-but-have-changed-classes-what-do-i-do\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablei-did-my-buaf-but-have-changed-classes-what-do-i-do\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablei-did-my-buaf-but-have-changed-classes-what-do-i-do\">I did my BUAF, but have changed classes, what do I do?<\/button><\/h2><div id=\"collapsenewExpandablei-did-my-buaf-but-have-changed-classes-what-do-i-do\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingi-did-my-buaf-but-have-changed-classes-what-do-i-do\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p class=\"wp-block-paragraph\">You are required to do a new BUAF, with only the added classes, then email either <a href=\"mailto:shannon.brown@mtsu.edu\">shannon.brown@mtsu.edu<\/a> or <a href=\"mailto:Jessica.Pierson@mtsu.edu\">Jessica.Pierson@mtsu.edu<\/a> to let them know that you made changes so they can update the VA.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":160,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2295","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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